Multi Unit FAQs


What is a Multi-Unit property?
Any dwelling or complex of dwellings that consists of five or more units and/or a commercial property. Examples are condominium complexes, apartments communities, and restaurants.

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Do I have to currently own the property to make claim for repairs that were made during my ownership?
As long as you are an eligible Class Member, you do not currently have to own and/or occupy the property to claim for expenses incurred during the ownership period.

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If I purchase a property am I able to claim previous leaks that have occurred at the property prior to my ownership?
For a Class Member to receive relief as an Eligible Claimant, the Qualifying Leak(s) or Qualifying Yard Service Leak(s) must occur in the Unit during the Claimant's ownership of that Unit.

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What needs to be provided to provide adequate verification of the Installation Date of the PB Plumbing System?
If actual original installation documentation cannot be provided, the settlement requires a form of verification to be provided. The original Certificate of Occupancies, Building or Plumbing Permits, First Settlement Statement or Deed, and information from the original water authority showing the original activation date would be forms of documentation that can be provided. Please note that the above documentation will be required for each individual building in a multi building property.

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Why is the installation date necessary?
Typically the plumbing system is installed at the time the property was built. We must know the date of original PB installation in order to determine a unit's eligibility for replumb under the terms of the Settlement.

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How is a leak verified?
Adequate verification of a claimed leak will need to be provided. Plumbing repair receipts, work orders, photographs of the leak and/or repair and the actual failed part of the PB Plumbing System are adequate forms of verification of a leak in the PB Plumbing system.

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Is there a grace period for reporting leaks on a Multi-Unit Property?
All leaks must be reported by the respective filing deadline. A property should have all records in order when filing a claim. Failure to report leaks in a timely fashion may deem those leaks ineligible.

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Our property has PB plumbing in the units, but they have not experienced any leaks, are we entitled to any recovery?
No, per the terms of the Settlement, the unit must incur a qualified leak(s) to be eligible for recovery.

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The property has not experienced any leaks. Should the property file a claim in case leaks occur in the future?
No, it is not necessary to file a claim unless the property has experienced a polybutylene leak(s).

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We currently have leaks at our property. Will I need to contact a plumbing company to perform the repairs to these leaks?
The property will need to repair the leaks and retain all pertinent verification that such a leak was experienced in the PB Plumbing System.

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The leaks at the property are minor. Should these leaks be reported?
Any plumbing leak in a PB plumbing system, regardless of severity, should be reported.

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Is a cash settlement available instead of replumbing eligible units at my property?
No. Cash settlements are not authorized under the Settlement.

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Can the property use a local plumber that is not on contracted with the settlement company?
As the owner of property, you have the absolute right to use any plumber you wish. However; The Terms of Settlement, in keeping with established legal practice, provide that reimbursement shall be based on Reasonable and Necessary expenses incurred because of work done in the Usual and Customary manner. Plumbers who are experienced in Replumbing have established the usual and customary method of doing this. It is possible that plumbers not experienced in this type of work will proceed in a manner that results in costs that are excessive and not reasonable and necessary. An example is needlessly cutting into walls or tearing out tile. The property will also be required to supply a copy of the bid proposal from the company of their choice. Otherwise, you may not receive 100% reimbursement of your expenses. Properties which choose to use their own plumbing company will be responsible for making all arrangements. The property may be inspected prior to payment being made. It is essential for the property owner to hire a plumbing company who is familiar with polybutelene plumbing and the removal processs.

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What is the PB Plumbing System in the eligible unit going to be replaced with?
The plumbing system will be replaced with the product required per the local plumbing codes. The plumbing system will be replaced with a code approved material such as Type M copper, CPVC, or a non PB equivalent. The property owner will have a choice when code permits.

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The plumber cut into wallpaper during the replumb. Who is going to replace it?
The plumbers will provide the settlement company with the samples of the wallpaper from the affected units. At that time, they will calculate an amount of compensation based on an average cost and similar quality or authorize an additional inspection to be performed by Crawford & Company. Once finalized, a compensation check will be forwarded to the property owner to get the wallpaper replaced.

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The plumbing company will need to access and make cuts in walls in other units to replumb the eligible units covered under the settlement. Are these units going to be replumbed also?
Access to units to replumb other units is very common in a multi-unit structure. The access cuts will be repaired as part of the replumb process. These units will not be replumbed as they are not eligible units under the class.

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Are water bills a covered expense under the Settlement?
Leak expenses are the reasonable and necessary unreimbursed costs for repairing qualified leaks (including repair of access damage) in the PB plumbing system and any physical damage to such claimant's tangible property directly resulting from a qualifying leak. Water bills do not represent damage to tangible property and therefore are not reimbursable expenses under the Settlement.

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Apartments:

We have experienced a leak in a unit in our building. Will the PB Plumbing System be replaced in the entire building?
The PB Plumbing System is replaced on a Unit-by-Unit basis. Each Unit would need to experience the required qualified leak(s) to be eligible for the replacement of that Units' PB Plumbing System.

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I am an apartment owner and my tenants have sustained damages to their personal belongings. Can my tenants claim these damages with the CPRC?
Tenant expenses are not covered under the Settlement. Tenants are not a Class Member and are unable to receive relief from the class.

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We have loss of rent due to recent tenant vacancy and have compensated those tenants that have experienced inconveniences during the repairs. Can these expenses be claimed under the Settlement?
Loss of rent and compensation to tenants are not tangible property and not covered under the class.

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The leaks have caused damages to the carpet, floors and walls in my apartment community. Can these damages be claimed under the Settlement?
Damages to tangible property due to a qualified and verified leak will be inspected and reviewed for eligibility.

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Is there a time frame to file for repairs?
The filing deadline for apartment communities is 14 years from the original date of PB plumbing installation. Please keep in mind that this is a filing deadline. The leak(s) must have occurred within 13 years of the original installation of the PB plumbing system to be considered for eligibility.

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Must I complete a new Claim Eligibility Form (CEF) for every leak at the property?
An additional CEF is not required to claim additional leaks. A Multi-Unit Supplement form accompanied the CEF that was used to file the initial claim. This supplement form is to be used to claim additional leaks within the apartment complex. Please contact the CPRC to obtain a copy of the supplement form.

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Condominiums:

What determines the 13 year or 16 year eligibility period?
This is based on the type of fitting used in the PB Plumbing System. With respect to a PB Plumbing System composed of PB pipe with acetal insert fittings, a leak would have to occur within 13 years after the Date of Installation of such PB Plumbing System. If such system has metal insert fittings, a leak would have to occur within 16 years after the Date of Installation of such PB Plumbing System.

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Can a Condominium Association make a claim to handle all units within the condominium community?
If a Condominium Associations' involvement includes the handling of repairs to the PB Plumbing System and tangible property in units due to leaks in the PB plumbing system, CPRC would prefer dealing directly with one representative from the respective Condominium Association and/or Management Company.

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I rent my unit and my tenants have sustained damages to their personal belongings. Can my tenants claim these damages with the CPRC?
Tenant expenses are not covered under the Settlement. Tenants are not a Class Member and are unable to receive relief from the Class.

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The leaks have caused damages to the carpet, floors and walls in my unit. Can these damages be claimed under the Settlement?
Damages to tangible property due to a qualified and verified leak will be inspected and reviewed for eligibility.

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I made a claim with my insurance carrier for the damages from the leak. Is my insurance deductible an expense that I may claim under the Settlement?
A copy of the loss documentation provided from your insurance carrier will be required to for review. The deductible will be reviewed for potential reimbursement.

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I cannot be expected to stay in my condominium without water during the replumb. Will the Settlement allow compensation for me to stay in a hotel?
The terms of the Settlement do not provide for the cost of a hotel. As outlined in the Scope of Work, the plumbers will have water restored to at least the minimum fixtures by 6:00 p.m. each day.

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I have damages to my unit due to an adjacent unit experiencing a leak in their PB Plumbing System. Will CPRC reimburse me for the damages in my unit?
As long as you are a valid Class Member and have incurred damage to tangible property located in your unit as a result of a Qualifying Leak not in your unit, you shall be an eligible claimant. The damages to tangible property will be inspected and reviewed for possible reimbursement.

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